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Your Privacy is very important to us. We want to make your experience on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet's vast array of information, tools and opportunities with complete confidence. We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how WOW collects information from all end users of WOW's Internet services(the "Services"), those who access some of our Services but are not Members ("Visitors") as well as those who pay a monthly service fee to subscribe to our Member services ("Members"), what we do with the information we collect, and the choices Visitors and Members have concerning the collection and use of such information. WOW requests that you read this Privacy Policy carefully.
Personal Information WOW Collects and How it is Used. WOW collects information in different ways from Visitors and Members who access the various parts of our Services and the network of Web sites accessible through our membership. We use this information primarily to provide a customized experience as you use our services and do not share this information with third parties. However, we may disclose personal information collected in very special circumstances, such as when the law requires such disclosure or other special cases described below.
Registration. Members are asked to provide certain personal information when they sign up for our membership services including name, address, telephone numbers, billing information (such as credit card numbers, etc.), and the type of personal computer being used to access the Internet. The personal information collected from members during the registration process is used to manage each member's account , such as for billing purposes). This information IS NOT shared with third parties.
WOW Partners and Sponsors. Some WOW products and services are offered to Visitors and Members in conjunction with a non affiliated partner. For example, we outsource the provision of searches (accessible through ww.wow.net) to a third-party vendor. To provide Visitors and Members some of these products and services, the partner may collect and maintain personal information. In these instances you will be notified before any such data is collected or tranferred and may decide not to use that particular service or feature.
Online Shopping. At some websites, you can purchase products or services or register to receive materials, such as catalog or new product and service updates. In many cases, you may be asked to provide contact information, such as your name, address, email address, phone number and credit card information. If you complete an order for someone else, such as an online gift order sent directly to the recipient, you may be asked to provide information about the recipient, such as the recipient's name, address, and phone number. WOW has no control over the third parties' use of any personal information you provide when placing such an order. Please exercise care when doing so.
Online Advertisements. WOW displays our online advertisements. We share aggregated and non identifying information about our Visitors and members collected through the registration process as well as through online surveys and promotions with these advertisers. Additionally, in some instances, we use this aggregated and non identifying information to deliver tailored advertisements. For instance, an advertiser tells us the audience they want to reach (for example males between the ages of 25 and 35 years of age) and provides us an advertisement tailored to that audience. Based upon the aggregated and non identifying information we have collected, we may then display the advertisement to the intended audience. WOW does NOT share personal information about its Visitors or Members with these advertisers.
Responses to Email Inquiries. When Visitors or Members send email inquiries to WOW, the return email address is used to answer the email inquiry we recieve. WOW does NOT use the return email address for any other purpose and does not share the return email address with any third party.
Voluntary Customer Surveys. We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if a third party conducts the survey. Participation in our customer surveys is voluntary.
Special Cases. It is WOW's policy NOT to use or share the personal information about Visitors or Members in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, WOW may disclose persoanl information about Visitors or Members or information regarding your use of the Services or Websites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the US Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is neccessary to identify, contact, or bring legal action against someone who may be violating our Internet Service Agreement; to operated our Services properly; or to protect WOW and our Members.
WOW's commitment to Children's Privacy. Protecting children's privacy is especially important to us. It is our policy to comply with the U.S. Children's Online Privacy Protection Act of 1998 and all other applicable laws of The Republic of Trinidad and Tobago. We have webpages designed especially for our youngest users. While we make every effort to ensure that these websites are age-appropriate for our younger audience, we believe that there is no substitute for proper parental supervision. For further information about tips, tools, age appropriate or kid friendly websites and how to report online trouble, please visit www.getnetwise.org. Finally, WOW recommends that children ask a parent for persmission to send information to WOW or to any anyone else online.
Public Forums. Please remember that any information you may disclose in our Member Directory, or other public areas of our Websites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.
WOW's Commitment to Data Security. Services and Websites we sponsor have security measures in place to protect the loss, misuse and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaing this information.
How to access or modify your information. WOW offers Members the opportunity to access or modify information provided during registration. To access or modify such information, contact our Customer Service department at 1 868 622 6872 or email admin@wow.net
Where to direct Questions about WOW's Privacy Policy. If you have any questions about WOW's Privacy Policy or practices described therein, you may contact us at 1 868 622 8865 or email admin@wow.net.
Revisions to this Policy. WOW reserves the right to revise, amend or modify this policy, our Internet Service Agreement and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with the WOW Internet Service Agreement.